Navigating Newsfeed

Key Steps

1. Accessing the News Feed

• Log in to the Admin Portal.
• Locate the News tab to find the News Feed.

2. Understanding the Sections of the News Feed

• The News Feed is divided into three sections:
• • Templates: Where you can find or upload news templates.
  • Drafts: Where you can save news communications that are not yet sent.
  • Sent: Where you can view all previously sent news communications.

3. Using Templates for News Communications

• In the Templates section, select a template relevant to your news communication.
• For example, if you are addressing a water shutdown repair:
• • Insert additional information such as:
  • • Date of the event
    • Building name
    • Any specific resident information
• This helps streamline the process of sending out news.

4. Reviewing Sent Communications

• Navigate to the Sent section to review all previously sent news communications.
• This allows you to keep track of what has been communicated to residents.

Cautionary Notes

• Ensure that all information entered into templates is accurate and up-to-date before sending.
• Double-check the recipient list to avoid sending news to incorrect residents.

Tips for Efficiency

• Use the Drafts section to save incomplete communications for later completion.

Key Steps

Step 1: Navigate to Template Section

• Access the template section of the news feed system.
• Choose either a pre-made template or select a blank template to create your own.

Step 2: Input Information

• Paste or type the desired information into the template.
• Format the text as needed to ensure clarity and readability.

Step 3: Select Recipients

• Click 'Next' to proceed to the recipient selection screen.
• Choose to send the news feed to:
• • All residents in the organization.
  • Specific buildings.
  • Individual floors or specific residents on those floors.

Step 4: Review News Item

• Hit 'Next' to view an overview of your news item.
• Double-check the content and the selected recipients for accuracy. 

Step 5: Save or Send

• Choose to either:
• • Save as a draft to revisit later.
  • Press 'Send' to finalize and dispatch the news feed.

Cautionary Notes

• Ensure all information is accurate before sending to avoid confusion.
• Double-check recipient selections to prevent sending to unintended individuals.

Tips for Efficiency

• Use pre-made templates when possible to save time.
• Reach out to the Grata support team if you would like to upload any custom templates.